After having a very unpleasant experience at Kool Smiles in Newport News, I was desperate to find a pediatric dentist for my children. We had received flyers in the mail advertising New Town Dental Arts months ago and I decided to look them up and give them a try. After reading glowing online reviews I made an appointment and hoped for the best. My son and daughter were dreading their first real dental appointment and were very nervous. I was hoping to have a doctor that was sensitive to the nervousness of first timers and would be patient and gentle. We received that and more from Dr. Harper Thomas. From the front desk to the dental assistants, every one in the office is friendly, upbeat and a pleasure to be around. My son loved being able to put on headphones and watch cartoons on the flat screen mounted on the ceiling while they worked on his teeth. The staff treats the children in a very approachable and appropriate way, which relieved my son’s fears. He enjoyed it so much he couldn’t wait to go back. His experience in turn made my daughter more excited for her appointment as well. As expected, her first time was just as enjoyable and pleasant.
I had the pleasure of seeing Dr. Sebastiana Springmann for my first appointment at the office. She was very sweet, polite -and most of all- very knowledgeable about dentistry. Although my prior dental visits were not bad, I really enjoyed the atmosphere and overall experience at New Town a lot more. It is nice to have a doctor who really listens to your concerns and cares about not only the health of your teeth, but your health in general. Dr. Springmann makes it a point to check your blood pressure while you are in the office to ensure that is not an issue that needs to be addressed. She listened to all of my concerns and genuinely addressed them. I am happy to have found a dental practice that my entire family can patronize and enjoy. If you are looking for a dental practice in Williamsburg or on the Peninsula, I highly recommend New Town Dental Arts. You will not be disappointed!